1. Privacy Policy
Information We Collect
- Contact details (name, email, phone)
- Project requirements and content
- Payment information (processed securely via Stripe/PayPal)
- Website usage data (via anonymous analytics)
How We Use Your Data
Solely for project completion and communication. Never sold or shared with third parties. Stored securely with encryption.
Your Rights
- Request data access/deletion
- Opt out of marketing communications
- Request information about data storage
2. Terms of Service
Payment Terms
- 100% payment required before project begins
- All payments processed through Stripe/PayPal
- Invoices provided for all transactions
Refund Policy
Refunds based on work completed:
- 0-25% completed: 75% refund
- 26-50% completed: 50% refund
- 51-75% completed: 25% refund
- 76-100% completed: No refund
Processing time: 7-10 business days
Project Timeline
- Begins after payment + all materials received
- Standard delivery:
- Single Page: 2 weeks
- Standard (3-5 pages): 4 weeks
- Premium: Custom timeline
Client Responsibilities
- Provide all content within 5 business days
- Respond to feedback requests within 48 hours
- One round of revisions included
- Additional revisions billed at $75/hour
Intellectual Property
- Full rights transfer upon final payment
- We retain portfolio rights
- Client guarantees all provided materials are rights-cleared
Limitations
- Not liable for third-party services
- Maximum liability = project fee
- Not responsible for domain/hosting issues
3. Acceptance
By making payment, client agrees to these terms.
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